eReferral & eConsult

Resources, tools, and guidance for primary care providers using eReferral and eConsult services in the Ottawa West Four Rivers OHT region. Access webinar recordings, monthly tips, and direct links to get set up.

How to Navigate

Use the tabs below to explore resources by category. Select Webinar to access the recording and follow-up materials, Resources for eReferral and eConsult links, or eReferral Tips for monthly guidance.

Webinar Recording — eReferral & eConsult session

Post-Session Evaluation

For clinicians seeking the CFPC Mainpro credit or the certificate of attendance for this session, please complete the post-session evaluation.

Complete Post-Session Evaluation

March 2026 eReferral Webinar: Follow-up Q&A

Provided to attendees of the March 24th webinar as follow-up to the questions posed during the event hosted by Ottawa West Four Rivers, and presented by the Ontario East eReferral Team.

Topics covered:

Managing the large volume of Ocean eReferral email notifications
Handling unresponsive listings and completing referrals on the sender side
Using Autofill templates in User Settings
Setting up Personal Favourites and Site Favourites

Download Follow-up Q&A (PDF)

eReferral & eConsult Resources

Eastern Ontario eReferral

This team supports clinicians with their eReferral needs.

Get Set Up on eReferral Champlain Ocean eReferral Overview and Listings

eConsult

Building Access to Specialists through eConsultation.

Champlain eConsult BASE eConsult Ontario

eReferral Tips — Monthly guidance for primary care teams

Monthly guidance for primary care teams using the Ontario East eReferral system to manage referrals, track updates, and connect patients to services. Provided to the Ottawa West Four Rivers Primary Care Network on behalf of Ontario East eReferral.

January 2026

Getting started with the Ontario East eReferral system, managing referrals, and connecting patients to services.

View January Tips (PDF)

February 2026

Tips on managing email notifications, setting up Favourites, and keeping your Needs Review folder organized.

View February Tips (PDF)

March 2026

Guidance on Auto-fill templates, referral workflows, and new updates to the Ontario East eReferral system.

View March Tips (PDF)

The tools and resources shared on this page are provided for informational purposes and to support primary care providers in their clinical and administrative workflows. Some tools may link to external websites or platforms that are not managed by Ottawa West Four Rivers Ontario Health Team. Users are responsible for reviewing and following the policies, privacy practices, and access requirements of each external platform.