Ottawa West Four Rivers Ontario Health Team

OWFR Primary Care Resources
Communications Team Guide

How to manage the Primary Care Resources widget on the Ottawa West Four Rivers Ontario Health Team website.

Plugin version 1.9.4 April 2026
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1

What is Primary Care Resources?

The OWFR Primary Care Resources plugin powers a tabbed resource widget on the Primary Care Resources page of the website. It gives primary care providers easy access to tools, guides, recordings, and services organized into clear categories.

Content editors can manage all cards, tabs, and section content directly from the WordPress admin dashboard without any coding. Cards can be added, edited, reordered, and hidden or deleted at any time.

What does it display?

Shortcode: [owfr_pcr] This shortcode is placed on the Primary Care Resources page by the developer. You do not need to change the shortcode to manage content.
2

How it looks on the website

The widget appears as a tabbed interface. From top to bottom:

  1. Navigation bar: A row of icon-labelled tabs for each resource category.
  2. Section header: A title and subtitle for the active tab.
  3. Resource cards: A grid of cards showing titles, descriptions, logos, and action buttons.

Built-in tabs

TabPurpose
Town HallPrimary Care Town Hall recordings, slide decks, and session resources.
EventsUpcoming and past educational events and webinars for primary care providers.
eReferral TipsGuides and best practices for using the eReferral system in eastern Ontario.
Digital HealthClinical digital health tools, IBIS, cancer screening, eReferral, eConsult, and more.
Mental HealthMental health and addictions resources for primary care providers.
Supports & ServicesCommunity services, local supports, and care coordination tools.
EducationOHT-provided training, cybersecurity modules, privacy education, and workshops.

Custom tabs can be added by editors as new categories emerge. See Section 9: Managing tabs.

3

Accessing the admin dashboard

  1. Log in to WordPress at ottawawestfourrivers.com/wp-admin.
  2. In the left-hand sidebar, click PCR Resources (or look for the Primary Care Resources menu item).
  3. The dashboard opens, showing a list of all tabs and their cards organized by section.
  4. Click any section heading to expand it and see the cards within that tab.
Who can manage content? Users with the Editor or Administrator role can access the PCR dashboard. Lower-level roles do not have access.
Front-end editing is also available. When logged in, editors can also make quick changes directly on the public Primary Care Resources page without opening the admin dashboard. Look for pencil icons on cards and section headers.
4

Adding a new resource card

From the admin dashboard

  1. Open the PCR dashboard in WordPress.
  2. Find the section (tab) where you want to add the new card.
  3. Click the + Add Card button for that section.
  4. Fill in the card fields in the form that appears (title, description, buttons, image, etc.).
  5. Click Save. The card appears in that tab on the public website immediately.

From the front-end

  1. While logged in, navigate to the Primary Care Resources page.
  2. Click the tab where you want to add a card.
  3. Scroll to the bottom of the tab's content area and click the + Add Card button.
  4. Fill in the form, then click Save.
5

Every field explained

Title
The name of the resource or event. Displayed as the card heading. Keep it clear and concise.
Required
Tagline / Subtitle
A short supporting line shown below the title (e.g. a date, a one-line description). Optional but helps orient the reader quickly.
Optional
Description
The main body text for the card. Describes what the resource is, who it is for, and why it matters. Supports plain text.
Optional
Logo / Image
An image, logo, or photo to display on the card. Selected from the WordPress Media Library. Helpful for partner logos or event covers.
Optional
Action Buttons
One or more link buttons on the card (e.g. "Watch Recording", "Download Slides", "Learn More"). Each button has a label and a URL.
Optional
Card Size
Controls how wide the card appears in the grid. Standard cards take up one column; wide cards span two columns. Use wide for featured or content-heavy cards.
Optional
Section / Tab
Which tab the card belongs to. Set when adding the card; can be changed by editing the card.
Required

About action buttons

Each card can have multiple action buttons. Common examples include:

The button label is customizable. Enter any text that clearly describes the action.

6

Editing an existing card

From the admin dashboard

  1. Open the PCR dashboard and expand the section containing the card.
  2. Find the card in the list and click its Edit button.
  3. Update the fields as needed in the edit form.
  4. Click Save. Changes appear on the website immediately.

From the front-end

  1. While logged in, navigate to the Primary Care Resources page and click the relevant tab.
  2. Hover over the card and click the pencil (Edit) icon.
  3. Make your changes in the inline edit form.
  4. Click Save.
Tip: Updating a recording link. When a new recording is uploaded to YouTube or another platform, simply open the card, update the URL in the relevant button field, and save. No other changes are needed.
7

Hiding or deleting a card

Cards can be hidden from public view without being deleted, or permanently removed.

Hiding a card (recommended for temporary removal)

  1. Open the card's edit form.
  2. Find the Visibility or Hide toggle and switch it off.
  3. Click Save. The card is no longer visible to visitors but is preserved in the system.

Permanently deleting a card

  1. Open the card's edit form.
  2. Click the red Delete button.
  3. Confirm the deletion. The card is permanently removed.
Deletion is permanent. There is no undo. If you are unsure whether you will need the card again, use Hide instead.
Hard-coded cards. Some cards (such as the Primary Care Town Hall recordings) are part of the original plugin template and have a slightly different edit flow. These cards can be edited through the dashboard but behave somewhat differently from dynamically added cards. Contact the developer if you encounter issues editing these.
8

Reordering cards

Cards within a tab can be reordered using drag-and-drop.

  1. Open the PCR dashboard (or navigate to the relevant tab on the public page while logged in).
  2. Click and hold the drag handle on a card.
  3. Drag it to the desired position.
  4. Release. The new order is saved automatically and immediately reflected on the website.
Tip: Featured card first. Place the most important or most recent card at the top of its section so it is the first thing visitors see when they click that tab.
9

Managing tabs

The seven built-in tabs cover the main primary care resource categories. You can also add custom tabs for new topics as they emerge.

Adding a custom tab

  1. In the admin dashboard, look for the + Add Tab option, or use the front-end tab navigation while logged in and click + Add Tab.
  2. Enter a name for the tab and choose an icon.
  3. Click Save Tab. The new tab appears and is ready for cards.

Deleting a custom tab

  1. Navigate to the custom tab.
  2. Click the Delete Tab option.
  3. Confirm. The tab and all its cards are permanently removed.
Built-in tabs cannot be deleted. The seven default tabs are part of the core plugin structure. Only custom tabs can be removed.
Deleting a tab removes all its cards. All cards inside a deleted custom tab are permanently removed along with the tab.
10

Card sizes

Each resource card can be displayed in two sizes within the grid:

Size Width in grid Best used for
Standard Single column Most resource cards with a short description and 1–2 buttons.
Wide Full row (two columns) Featured cards, cards with long descriptions, Town Hall video sections, or cards with multiple buttons.

The card size is set in the Card Size field of the edit form. You can change it at any time by editing the card and selecting a different size.

Tip: Use wide cards sparingly. Too many wide cards in a row can make the grid feel monotonous. Mix standard and wide cards to create a more dynamic, visually engaging layout.
11

Using the media library

Cards can include a logo or image, and action buttons can link to files (such as PDFs) stored in the WordPress Media Library.

Adding an image to a card

  1. Open the card edit form.
  2. Click the image field or Choose Image button.
  3. The WordPress Media Library popup opens. Select an existing file or click Upload Files to add a new one.
  4. Click Select to attach the image.
  5. Click Save on the card.

Linking a button to a PDF in the media library

  1. Upload the PDF to the media library: go to Media → Add New in WordPress and upload the file.
  2. After uploading, click the file and copy the File URL from the right panel.
  3. Open the card edit form. In the action buttons section, add a new button with the label "Download Slides (PDF)" and paste the URL.
  4. Click Save.
Recommended image sizes. For card logos and thumbnails, use images at least 300 px wide with a square or landscape aspect ratio. Keep file sizes under 300 KB for fast loading.
12

Frequently asked questions

I added a card but it is not appearing on the website.

Check that you clicked Save after filling in the form. Also confirm that you added the card to the correct tab. If the card has a "Hidden" flag enabled, toggle it back to visible and save again.

Can I move a card from one tab to another?

Yes. Open the card edit form and change the Section / Tab field to the desired tab, then save. The card will move immediately.

I accidentally deleted a card. Can it be recovered?

Deleted cards cannot be recovered through the interface. Going forward, use the Hide option instead of Delete when you are unsure. If you need to recover deleted content, contact a developer who can check if a database backup exists.

Can I add a YouTube video directly to a card?

Yes, by adding a button that links to the YouTube URL. The video will open on YouTube in a new tab. For embedded video players (video that plays inside the card), that requires a developer to add it as a custom element.

What is the difference between PCR and LEP Resources?

Both plugins use the same tabbed architecture. The Primary Care Resources widget ([owfr_pcr]) is intended for primary care providers (physicians, nurses, clinic staff). The LEP Resources widget ([owfr_lep]) is intended for Lived Experience Partners (patients, caregivers, community members). They are managed and displayed separately on different pages.

Can two editors edit at the same time?

It is possible but not recommended. Simultaneous saves to the same card may result in one person's changes overwriting the other's. Coordinate with your team to avoid concurrent edits.


OWFR Primary Care Resources Plugin  |  Ottawa West Four Rivers Ontario Health Team  |  April 2026

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