OWFR EDIA-R Resource Library
Communications Team Guide
How to use and administer the guided EDIA-R resource discovery tool on the Ottawa West Four Rivers Ontario Health Team website.
How to use and administer the guided EDIA-R resource discovery tool on the Ottawa West Four Rivers Ontario Health Team website.
The OWFR EDIA-R Resource Library is a curated, publicly accessible collection of over 135 learning resources on Equity, Diversity, Inclusion, and Anti-Racism (EDIA-R). It is embedded on the Ottawa West Four Rivers Ontario Health Team website.
The Library is not a conventional search engine. Instead of a search bar, it uses a guided 5-step pathway that asks users who they are, what they want to learn, and how they prefer to learn it. Based on their answers, the most relevant resources are surfaced automatically.
Users can then select resources they want to keep and have them delivered directly to their inbox.
A conventional search bar was deliberately ruled out. People who are new to EDIA-R work often do not know what terminology to search for. A search bar favours those who already know the field, the exact group least likely to need guidance. The guided pathway approach meets users where they are, regardless of their prior knowledge.
[owfr_ediar_library]
This shortcode is placed on the EDIA-R Resource Library page by the developer.
You do not need to modify the shortcode to manage library content.
When a visitor arrives at the Resource Library page, they are presented with two options:
Most visitors are encouraged to use the guided pathway, as it produces a much more relevant and manageable set of results than the full library.
Resources are displayed as cards. Each card shows the title, curator, type (article, video, PDF, podcast, website, or book), language(s), a short summary, and a link to the resource. Visitors can select individual resource cards and request them by email.
The guided pathway walks visitors through five steps to progressively narrow down the resources most relevant to them:
At Step 1, visitors choose the pathway that best reflects who they are. Each pathway surfaces a different subset of the library based on role-relevant topics.
| Pathway | Who it is for |
|---|---|
| Governance & Oversight | Board members, advisory committee members, executive sponsors |
| Leadership & Management | Executive directors, senior leaders, HR leads, equity and DEI leads |
| Program & Service Design | Program managers, service designers, communications and engagement leads |
| Direct Care & Support | Nurses, physicians, social workers, care coordinators, allied health professionals |
| Patient & Individual | People seeking health services or navigating the health care system |
| Caregiver & Family | Family members, parents, informal caregivers supporting someone in care |
| Student & Educator | Medical students, residents, nursing students, clinical educators, faculty |
| Community Organization | Community partner organizations, newcomer support groups, advocacy groups |
| My Role Is Not Listed | Users who do not identify with any of the listed roles. Selecting this option skips directly to the Topics step so the visitor can choose areas of interest without being filtered by a specific role. All resources are eligible to appear in results. |
At the end of the guided pathway (Step 4), users can select any number of resource cards and enter their email address to receive those resources in their inbox.
The email contains a formatted list of the selected resources, each with its title, curator, a brief summary, and a link to the full resource.
To manage library resources, go to EDIA-R Library in the WordPress sidebar. The admin area has three sub-pages:
| Page | What you can do there |
|---|---|
| Resources | View all resources in the library. Filter by status (Active, Inactive) or search by title/curator. Perform bulk actions (activate, deactivate, delete). Paginated at 25 per page. |
| Add Resource | Create a new resource by filling in all required fields. See Section 7. |
| Settings | Plugin configuration, including the re-seed function. See Section 10. |
| Link Checker | Scan all active resource URLs for broken or unreachable links. Run a manual check at any time or view results from the most recent automated weekly check. See Section 12. |
All fields available when adding or editing a resource:
Setting a resource to Inactive hides it from the public library without permanently deleting it. This is the recommended approach for resources that are temporarily unavailable or under review.
Resources can be permanently deleted using the Delete bulk action or the Delete button on individual resources. Deletion is permanent and cannot be undone (unless the library is re-seeded from the JSON source).
The Resource Library is pre-loaded with a curated dataset of over 135 EDIA-R resources stored
in a JSON file bundled with the plugin (edia_r_resources_clean.json). This JSON
file is the canonical source for the original library content.
The admin Settings page contains a Re-seed Library button that reloads the library from this JSON file.
No. The Resource Library is fully public. Anyone can access it, browse resources, go through the guided pathway, and email resources to themselves, without creating a WordPress account or signing in.
Each audience pathway has a set of keyword tags associated with it. When a user selects their role, the database is queried for resources whose Key Topics and Audiences fields match those keywords. User-selected topics at Step 2 add additional keyword filtering on top of the role-based query.
The most common cause is missing or mismatched Key Topics. Check the resource's Key Topics field and ensure it contains the relevant terms used by that pathway. You can edit the resource from the admin Resources list.
Yes. If a resource's Key Topics and Audiences fields match the tags used by multiple audience pathways, it will appear in all of them. There is no limit on how many pathways a resource can appear in.
Yes. The Languages field is a free-text field. You can enter any language(s). The library interface itself is in English and French only, but the resource content can link to materials in any language.
The library launched with over 135 curated resources. New resources can be added at any time from the admin dashboard. There is no maximum.
The Link Checker scans every active resource URL in the library and reports any that are broken, unreachable, or returning an error. It checks both the Primary URL and the Secondary URL (if set) for each resource.
A check runs automatically every week in the background. If broken links are found, the site admin receives an email listing each affected resource and a direct link to edit it. You can also run a check manually at any time from the admin dashboard.
After the check completes, one of two outcomes is shown:
| Column | What it means |
|---|---|
| Resource | The title of the affected resource as it appears in the library. |
| URL | The exact link that failed. Click it to open the URL in a new tab and verify the issue yourself. |
| Field | Whether the broken link is the Primary or Secondary URL for that resource. |
| Status | The HTTP error code (e.g., 404 Not Found, 403 Forbidden) or “Unreachable” if the server could not be contacted at all. |
| Action | An Edit link that takes you directly to that resource’s edit form. |
When the Link Checker contacts a URL, the server returns a numeric status code. Here is what each code means and what action to take:
| Code | Name | What it means & what to do |
|---|---|---|
| 200 | OK | The URL is working perfectly. No action needed. |
| 301 / 302 | Moved / Redirect | The URL has moved to a new address. The checker follows up to 5 redirects automatically. If it still lands on a working page (200), no action is needed. If the final destination fails, update the URL to the new address. |
| 400 | Bad Request | The URL is malformed or contains invalid characters. Check the URL in the resource edit form for typos, extra spaces, or encoding errors. |
| 401 | Unauthorized | The resource requires a login or subscription to access. Consider whether it is appropriate to include a resource that visitors cannot freely open. If so, add a note in the Summary field that an account is required. |
| 403 | Forbidden | The server blocked the automated request. Many websites reject bots or link checkers but still work fine for real visitors. Before taking any action, open the link manually in your browser. If it loads normally, the resource can stay active and the result can be ignored. |
| 404 | Not Found | The page no longer exists at that address. Search the publisher’s website for the resource under its title to find the new URL. If no replacement exists, set the resource to Inactive. |
| 410 | Gone | The page has been permanently removed and will not return. Similar to 404 but definitive. Set the resource to Inactive unless you can find a replacement link. |
| 429 | Too Many Requests | The server temporarily blocked the check because too many requests were made in a short time. This is not a sign of a broken link. Run the check again after a few hours. If 429 keeps appearing for the same URL, open it manually to verify it works. |
| 500 | Internal Server Error | The server encountered an unexpected error. This is usually temporary. Wait 24 hours and run the check again before taking any action. |
| 502 / 503 / 504 | Server Unavailable | The server is temporarily down, overloaded, or under maintenance. Wait 24–48 hours and recheck. Only deactivate the resource if the error persists over several days. |
| 0 / Unreachable | Connection Failed | No response was received at all. The domain may have expired, the website may have been taken down entirely, or there may be a network connectivity issue. Open the URL in your browser to confirm. If the site is truly gone, set the resource to Inactive. |
OWFR EDIA-R Resource Library Plugin | Ottawa West Four Rivers Ontario Health Team | May 2026